DISCOVER ACCESSIBLE
MADRID
accessible destination
MADRID
“If life were a city, it would be Madrid”, said the slogan of a tourist campaign designed by the City Council of the beautiful Spanish capital. And we couldn’t agree more. Madrid is full of art, culture, nature, architecture, gastronomy and leisure. It is also vitality, dynamism, joy and warmth.
Fortunately, Madrid breaks down more barriers every year to make it enjoyable for all.
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ACCESSIBLE HOTELS
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ACCESSIBLE ATTRACTIONS
Royal Palace of Madrid
Head towards the majestic Royal Palace of Madrid and discover every nook and cranny of the official residence of the Head of State. It is the largest palace in Western Europe and, although the King and Queen do not currently reside there, they use its spaces for official acts.
In different areas of the route, you will find accessible ramps for people with reduced mobility, so you can make the visit without obstacles. You will also find a stairlift in the General Archive of the Palace, as well as accessible restrooms.
BUEN RETIRO PARK | PASEO DEL PRADO
Get to know the Paseo del Prado and Buen Retiro, declared a World Heritage Site. This beautiful environment combines nature and culture since the middle of the 16th century. In it, there are significant institutions that promote knowledge and research (such as the Royal Botanical Garden, the Cabinet of Natural History, and the Royal Observatory of Madrid), 75% of green spaces, and 21 assets of cultural interest.
According to the Visit Madrid official tourism website:
- The Glass Palace is accessible via a ramp.
- The Prado Museum has an entrance without slopes. It is recommended to contact the Visitor Service Center in advance to access the ticket offices.
- The Museo Nacional Centro de Arte Reina Sofía has accessible restrooms for people with reduced mobility and offers wheelchair and stroller loans (these must be requested at the Information desk). Likewise, it has a specialized service (accessibilidad@museoreinasofia.es) with which you should contact in advance.
- The Thyssen-Bornemisza National Museum has been awarded the Universal Accessibility Certification by AENOR.
- The Velázquez Palace has a lifting platform and an accessible restroom.
Likewise, all visitors can take a boat ride across El Retiro, as the boats have been accessible since 2019. We leave it up to your discretion where to visit, depending on your schedule.
MADRID DE LOS AUSTRIAS
Continue exploring Madrid de los Austrias. In the area, you can see the Royal Theater, the Plaza de la Villa – where the beautiful façade of the Casa de Cisneros and the Casa de la Villa stand out – and the Monastery of the Descalzas Reales, among other places of historical interest.
Stop at the iconic Plaza Mayor, presided over by the equestrian statue of Philip III. Take the opportunity to have something to eat. You will also find the Mercado de San Miguel nearby, which has an accessible entrance and bars where you can try a variety of snacks.
Once you have replenished your energy, proceed towards Puerta del Sol. In this place, you will find the Zero Mile Marker, the Statue of the Bear and the Strawberry Tree, the equestrian statue of Charles III and the Tío Pepe Sign.
ACCESSIBLE TRANSPORTATION
It is essential that during your trip you can adequately move to all the places you want to visit. Therefore, do not forget to take a look at this list with information on transportation and mobility equipment rental.
- Metro de Madrid. It guarantees that everyone can travel under equal conditions and has “stations with universal accessibility”.
- EMT Madrid (Buses). The Madrid Municipal Transport Company (EMT) has a fleet of accessible vehicles.
- Accessible Trains. People with reduced mobility can request assistance.
- Accessible Madrid. Rental of scooters, wheelchairs, stairlifts and other support products.
- Ortopedia Plaza. Orthopedic shop and wheelchair rental.
- Cabify Access Taxi. Accessible vehicles with specialized drivers.
Meet the new and accessible way to plan your trips
Our Accessibility Concierge is a free service in which we help our customers meet their requirements for an enjoyable and adapted trip. We guarantee the reservation of adapted facilities, providing you with the best options suitable to your needs and eliminating the risk of compromising to uncomfortable standards. Fill out the form below to have our accessibility concierge contact you!
Your accessible vacation in Madrid starts today!
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Madrid Accessible City Guide
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