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Whether in your private home or your business, unlock its full potential with the power of accessibility. Our expert team can help you achieve your accessibility goals and create a safe and comfortable environment for all.
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At Travegali, we help organizations and property owners create accessible environments that meet the needs of people with reduced mobility, seniors, wheelchair users, and individuals with disabilities.
Through our strategic alliance with Open Doors Organization, we provide accessibility consulting services for hotels, tourism destinations, vacation rentals, private homes, residential communities, and commercial facilities. Our team evaluates both existing properties and new construction projects, delivering practical recommendations that improve accessibility, safety, comfort, and long-term usability.
Key Benefits
for your business
Compliance with Accessibility Standards
Ensure that your services meet accessibility standards and comply with regulations such as the Americans with Disabilities Act (ADA), the Web Content Accessibility Guidelines (WCAG), and other relevant regulations.
Improved User Experience
Accessibility features not only help individuals with disabilities but can also improve the user experience for all clients. Businesses can benefit from increased user engagement, customer satisfaction, and brand loyalty.
Expanded Market Reach
Tap into a large and underserved market by ensuring that your services are accessible to individuals with disabilities. This can lead to increased sales, revenue, and market share.
Mitigated Legal Risks
With the increasing legal scrutiny and regulations around accessibility, businesses may face legal risks for non-compliance. By working with us, you can mitigate these risks and avoid costly legal battles.
Enhanced Brand Image
Demonstrating a commitment to accessibility will help you build a positive brand image and reputation. It can also be a way to showcase your commitment to social responsibility and inclusion.
get to know our
services
01
Infrastructure Evaluation
The project begins with a comprehensive accessibility audit of your property, facility, destination, or residence. Our specialists identify barriers affecting individuals with reduced mobility and provide actionable recommendations to improve accessibility. Each assessment includes a detailed report outlining findings, priorities, and recommended improvements.
02
Residential Accessibility Assessment
Our Residential Accessibility Assessment is designed for homeowners, villa owners, vacation rental operators, and residential developers seeking to improve accessibility and independent living. The evaluation includes a detailed review of entrances, parking areas, pathways, bathrooms, bedrooms, kitchens, outdoor spaces, pools, and circulation routes.
03
General Awareness Training Program
The customer service general awareness training program (GATP) is designed to enable customer service representatives to develop the skills necessary to communicate with customers with disabilities in a way that guarantees customer satisfaction and inspires loyalty.
04
Accessibility Blueprint Audit
This service consists of a comprehensive review of architectural plans for hotels, resorts, residential developments, apartment buildings, private homes, villas, and tourism facilities. Our team evaluates compliance with accessibility standards and universal design principles while identifying opportunities to improve usability before construction begins.
05
Job Specific in Person Training (JSPT)
According to the Air Carrier Access Act (ACAA) Part 382, all personnel that work directly with customers must take part in job specific training, including flight attendants, reservations personnel and customer service, regarding their responsibilities under the Part 382 rule.
06
Complaints Resolution Official (CRO) Initial Training
This course aims to instruct the selected employee(s) of the responsibilities attached to the role of the CRO: the officials responsible to help any passenger who requests assistance with accessibility needs.
07
Complaints Resolution Official (CRO) Outsourcing Services
As an alternative to having an in-house CRO, you can also opt for outsourcing the CRO services from our live Contact Center Services. With this option, you will be ensured that your CRO service is up to date with the latest trends and regulations, without having to invest in the yearly refresher training.
Property Types
We Evaluate
- Hotels and Attractions
- Tourism Attractions
- Vacation Rentals
- Airbnb Properties
- Luxury Villas
- Private Residences
- Apartment Buildings
- Residential Developments
- Senior Living Communities
- Commercial Buildings
- Mixed-Use Projects
contact us to learn more
about our services
companies
we've worked with
Testimonials
